Privacy Policy
SiteSmith ("we," "us") is a one-person web design business run by Hazrat Alkozai in the Annapolis, Maryland area. This policy explains what information we collect through sitesmithmd.com, our sample ("demo") sites, and our phone, text and email contact with local businesses; how we use it; and the choices you have.
1. Information we collect
When you contact us through our website form. Your name, business name, type of business, phone number, and anything you write in the message box. The form is handled by our form provider, Formspree (see section 4).
When you call, text or email us. Your phone number or email address, your name if you give it, and what you tell us, so we can reply.
When we reach out to your business. We find local businesses using publicly available information, such as business listings, review sites and social media pages. We keep a simple record of the business name, public business phone, address, hours and online presence. We also record when we contacted you and how, what you said (for example "send me the link" or "no thanks"), and any request not to be contacted again.
Sample (demo) sites. We may build a free, private sample site for your business using public information about it. These samples are not public: they're unlisted, marked so search engines don't index them, and shared only with the business owner. The booking, ordering or estimate forms on sample sites are demos only. They don't send or save anything you type.
Clients. If you hire us, we keep your contact details, the contract, invoices, payment records and the website content you give us.
Automatically collected information.
- Our website doesn't use advertising or tracking cookies, and we don't currently use analytics.
- Our hosting and security provider, Cloudflare, processes basic technical data (like IP address, browser type and pages requested) to deliver the site and protect it from abuse, and may set strictly necessary security cookies.
- Some sample sites may include an embedded map from Google, which can collect information under Google's own privacy policy.
2. How we use information
- To reply to you and prepare your free preview.
- To contact local businesses about our services, only by live phone call, a text after you've said it's OK (or after you texted us), or a one-to-one email with a clear way to opt out.
- To provide, host and support websites for our clients, and to send invoices and receipts.
- To keep records required by law (for example tax records) and to honor do-not-contact requests.
- To protect our website and business from fraud and abuse.
We don't sell your personal information, and we don't share it for advertising.
3. Calls, texts and emails: your choices
- Email: every marketing email includes a way to opt out. Reply "no thanks" or "unsubscribe" and we'll stop, normally the same day and always within 10 business days.
- Texts: reply STOP at any time and we won't text you again (we may send one message confirming the opt-out).
- Calls: tell us "don't call" and we'll add you to our internal do-not-call list.
- We don't use autodialers or prerecorded or AI voices to call businesses, and we don't send automated marketing texts without your written consent. If we ever use an AI phone assistant for calls you make to us, it will tell you at the start, and we'll tell you if a call is recorded or transcribed.
4. Who we share information with
We share information only with service providers that help us run the business, and only as needed:
| Provider | What it does | Info involved |
|---|---|---|
| Cloudflare | Website hosting, domain, security and email routing | Technical and website traffic data |
| Formspree | Receives contact form submissions and forwards them to us by email | What you type in the form, plus technical data (e.g., IP address) for spam protection |
| Zoho Mail | Business email, once our mailbox is live | Emails you send us |
| Our phone and texting provider | Business calls and texts | Phone numbers and call and text records |
We may also disclose information if required by law, to protect our rights or safety, or as part of a sale of the business (you'd be told). Each provider handles data under its own privacy policy.
5. How long we keep it
- Contact form messages and outreach notes: up to 2 years after our last contact, then deleted. If you never become a client, we may delete them sooner.
- Do-not-contact requests: kept for as long as we do outreach, so we can keep honoring them.
- Client and tax records: at least 4 years (Maryland sales tax records) and longer if tax law requires.
- Sample sites: deleted within 90 days if the owner isn't interested, or immediately on request.
6. Security
We use reputable providers, HTTPS on our websites, two-factor authentication on our accounts, and a password manager for any logins clients share with us. No system is perfectly secure. If a breach affects your personal information, we'll notify you as required by law.
7. Your requests
You can ask us to tell you what we have about you, correct it, delete it, or stop contacting you. Email [email protected] or call or text (571) 552-7086. We'll respond within 30 days. We won't treat you differently for making a request.
Maryland Online Data Privacy Act. Based on our size, this law doesn't currently apply to SiteSmith: it covers businesses that process data of at least 35,000 Maryland consumers a year, or 10,000 and get over 20% of revenue from selling data. We still honor the requests above.
8. Children
Our website and services are for businesses and adults. We don't knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we'll delete it.
9. Our clients' websites
When we build and host a website for a client business, that business decides what its site collects (for example booking requests from its customers). We process that information only to provide our services to the client. Customers of our clients should read that business's own privacy notice or contact the business directly.
10. Changes
If we change this policy, we'll post the new version here with a new effective date.
11. Contact
SiteSmith (Hazrat Alkozai)
Annapolis, MD
Email: [email protected]
Phone: (571) 552-7086